Welcome to the support page for Sleep Well, a sleep and wellness app designed for firefighters working long or rotating shifts.
If you are experiencing an issue with the app or have a question about how it works, you're in the right place.
If you need help, please contact us by email:
Support Email: noalarco@calpoly.edu
We aim to respond to all support requests within 2-3 business days.
When you contact us, it is helpful if you include:
1. What is Sleep Well?
Sleep Well is a sleep and wellness tracking app built for firefighters. It helps users track sleep, fatigue, stress, and daily habits to better understand recovery and long-term health.
2. Who is Sleep Well for?
Sleep Well is designed primarily for firefighters (career and volunteer) who work long or rotating shifts.
3. Does Sleep Well provide medical advice?
No. Sleep Well is for informational and wellness purposes only and does not provide medical advice, diagnosis, or treatment. Always consult a qualified healthcare professional with questions about your health.
4. I found a bug. How do I report it?
Please email us at noalarco@calpoly.edu with a description of the issue, screenshots if possible, and information about your device and iOS version.
5. How do I delete my data or request my data?
If you would like to request deletion of your data or ask for a copy of your data, please contact us at noalarco@calpoly.edu and include the email address associated with your account. We will follow up with next steps.
We take your privacy seriously. Sleep data and wellness logs are handled in accordance with our Privacy Policy.
If you have questions about how your data is stored, used, or deleted, please contact us at noalarco@calpoly.edu.
We are actively improving Sleep Well and always welcome feedback.
If you have ideas for new features, improvements, or changes that would make the app more helpful for firefighters, please email us at noalarco@calpoly.edu.